Our Customers Frequently Asked Questions
We accept payment via debit card, credit card, BACS (direct debit/bank transfer) and cheque. We will not commence production until payment has been received. For approved customers, payment is required within 30 days of invoice.
Stock or plain items can be delivered to you the next day. Customised designs depend on the product, each stated on the relevant product page (If you need a product earlier than the specified delivery time then please contact us and we will explore if this is possible for you).
Our prices include everything you will need to pay except delivery & VAT. There are no hidden design or set-up charges.
Yes, we will always send you an artwork illustration of your customised design for your approval before we begin production.
You can design your own wristband, we have an in-house artwork team that will produce a custom design for you, or alternatively you can download the wristband templates and design your own.
Each customer has different requirements, please contact us with your enquiry and we will offer you the best price possible for you.
Each customer has different requirements, please contact us with your enquiry and we will offer you the best price possible for you.